More than 180 women have reported being sexually assaulted when they were customers of Massage Envy, the largest chain of massage spas in the United States, according to an investigation by a news portal.
According to a report from BuzzFeed News, the women say therapists at the popular chain groped them and committed other sexual acts.
Over the past 15 years, Massage Envy has given over 125 million massages, gaining a reputation as one of the most well-known massage parlors around. "She was shocked when the manager refused to interrupt the session Deiter was having with a female client, Ingram said, or to connect Ingram with the spa's owner".
There is one Massage Envy location in the Quad Cities metro area, on Elmore Avenue in Davenport. "She said in a very apparently scripted response, 'We invite you in to talk about your services.' And I said, 'No, no, no you don't understand, '" Ingram told CBS News.
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"Massage Envy told BuzzFeed News that it would not be "appropriate to respond point-by-point" to questions "because of pending litigation" and the confidential documents involved".
The Post reported at the time that the company said its franchises are required to complete extensive background and reference checks and enforce a zero-tolerance policy.
The most disturbing part, like many stories of sexual assault that have come to light over the past several weeks, is the swiftness with which Massage Envy reportedly tried to sweep the reports under the rug. They also revealed that Massage Envy spas sometimes offered a settlement before the suit was filed, leaving no public record and the ability for abusers to continue to assault other clients. But that is often created to protect the company - not the victim - said former Massage Envy clinic manager Kate Hardy. "It's why we are constantly listening, learning and looking at how we can do more, including how we support franchised locations with best practices in handling these incidents and supporting their clients".
A Scottsdale based company faces serious allegations of sexual assault. Nearly in all instances, the company either failed to take notice or completely ignored when the customers informed them of what happened in the dark room.