When a delivery person comes to your place with a package, they will scan the bar code on your package to verify it. If the courier information and the barcode on your package checks out, the Cloud Cam starts recording and the courier is able to unlock your door simply by swiping in an app.
Live outside of those 37 United States cities and it could be awhile before you get access to Amazon Key. Delivery associates are told to ring a doorbell or knock when they arrive at someone's house.
However, what's clear is that Amazon Key could serve as a bellwether for just how much control consumers are willing to put in the hands of mega tech corporations.
Once the information is confirmed, the cloud prompts the camera to begin recording and electronically unlocks the door. This already includes the Cloud Cam and compatible smart locks either from Yale or Kwikset.
Amazon envisions the new service will extend beyond deliveries and into other home services. Let a stranger open your door while you're not home, especially after that whole wallet stealing incident that happened previous year? You'll get a confirmation alert on your smartphone for the delivery, which you can watch live or view on video afterwards. To make the delivery process more transparent, Amazon will also let you follow along your package's journey with notifications.
"We do not recommend using in-home delivery if your pet can access the front door on delivery day", the company said.
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The Amazon Key app also grants access to people you trust as an alternative to putting a key under the doormat.
The service isn't just for deliveries.
The service that will further tighten the ecommerce giant's grip on the delivery-last-mile, even more so than its current locker service, will be available exclusively to members of the company's Prime subscription from 8 November. The Amazon Key platform could eventually be integrated with thousands of providers - from dog walkers to house cleaners - letting you schedule appointments without worrying about giving someone a physical key.
With its new Amazon Key service, Amazon is selling a future where you'll never have to leave work again to wait for a package.
While it appears impossible for grocers to compete with Amazon on this level, there remains potential to capitalize on making sure their convenience and personalization strategies are on par, Patel said. Customers' packages will be dropped inside not left out on the porch or front door. You can also use this to let in service appointments or guests. The ability to unlock your door is only being granted to Amazon delivery drivers, and only if they are now carrying a package that's slated for delivery to your house that day.